Standing Orders

Heaton-with-Oxcliffe Parish Council has in place a set of Standing Orders, which regulate how the Parish Council conducts its business.  The latest version of the Parish Council Standing Orders can be found below.

HWO Standing Orders updated 15.06.2021

Financial Regulations

The Parish Council is responsible in law for ensuring that its financial management is adequate and effective and that it has a sound system of financial controls in place.  The Parish Council Financial Regulations are designed to demonstrate how the Parish Council meets these responsibilities. The latest version of the Parish Council Financial Regulations can be found below.

HWO Financial Regulations updated 15.06.2021 

Freedom of Information Publication Scheme

The Parish Council complies with the requirements of the Freedom of Information Act 2000 through its Publication Scheme which sets out details of Parish Council activities and recorded information that members of the public are entitled to have access to by formal request to the Parish Clerk.

Where a member of the public seeks to obtain a copy of information included in the Parish Council publication scheme, the Parish Council may set reasonable charges for this as set out in the document. Costs may include photocopying costs, postage (where incurred) and the Parish Clerk time.

Complaints Procedure

The Parish Council complaints procedure sets out how the Parish Council will manage an expression of dissatisfaction by one or more members of the public about the Parish Council action, or lack of action, or the standard of a service delivered.  The complaint may relate to an action or a service provided by the Parish Council itself or by a person or body acting on it’s behalf.

If you wish to make a complaint, please complete and return the Complaints Form below to the Parish Clerk.

HWO Complaints Form

Privacy Policy

The Privacy Policy informs you about the information the Parish Council collects from the residents of the Parish and other members of the general public who may contact the Parish Council. Parish Councils are required by law to advise who they are, how and why they use data, and the rights people have over their data. The latest version of the Parish Council Privacy Policy can be found below.

Website Accessibility Statement

This statement explains what the Parish Council are doing to ensure that this website is compliant with the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018. The latest version of the website Accessibility Statement can be found below.

Accessibility Statement by Heaton with Oxcliffe Parish Council